Effective date: August 31, 2026
This Privacy Policy explains how PROLAWN POWER EQUIPMENT LLC (“ProLawn Power,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit prolawnpower.com, create an account, contact us, or purchase products.
1. Information We Collect
Depending on how you use our services, we may collect:
- Contact and identity information: name, billing and shipping address, email address, telephone number, and account credentials.
- Order and transaction information: products viewed or purchased, order history, returns, support requests, and payment status. Payment-card details are processed by payment providers and are not intended to be stored directly by ProLawn Power.
- Device and usage information: IP address, browser and device type, referring pages, pages viewed, approximate location, and interactions with our site.
- Communications: messages sent through contact forms, email, telephone, reviews, surveys, or customer-service interactions.
- Cookie data: identifiers and preferences collected through cookies and similar technologies. See our Manage Cookies page.
2. How We Use Information
We use information to operate the website; maintain carts and accounts; process, fulfill, deliver, and support orders; prevent fraud and secure our services; respond to inquiries; send transactional messages; improve our products and website; comply with legal obligations; and, where permitted, provide marketing or personalized content.
3. How We Disclose Information
We may disclose information to service providers that help us operate, including website hosting, e-commerce, payment processing, fraud prevention, analytics, email and marketing, customer support, shipping, and professional advisers. We may also disclose information to comply with law, protect rights and safety, investigate misuse, or in connection with a merger, financing, sale, or transfer of business assets.
ProLawn Power does not sell personal information for money. Some analytics or advertising technologies may be treated as “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws. Where applicable, you may request to opt out by contacting us.
4. Cookies and Similar Technologies
Our site and providers may use strictly necessary, functional, analytics, and advertising cookies. Necessary cookies support features such as security, account login, checkout, and shopping-cart contents. Your browser settings may allow you to block or delete cookies, but disabling necessary cookies can affect site functions.
5. Marketing Choices
You may unsubscribe from marketing emails using the link in an email or by contacting us. We may still send non-promotional messages about orders, accounts, security, or policy changes.
6. Data Retention
We retain information only as long as reasonably necessary for the purposes described here, including order fulfillment, support, fraud prevention, accounting, tax, warranty, dispute, and legal requirements. Retention periods vary by record type.
7. Security
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your residence and applicable law, you may have rights to request access, correction, deletion, or a portable copy of personal information; to limit certain uses of sensitive information; or to opt out of certain sales, sharing, targeted advertising, or profiling. You may also appeal a denied request where local law provides that right.
To submit a request, email support@prolawnpower.com or call +1 (386) 296-5546. We may verify your identity and authority before acting. Authorized agents may submit requests where allowed by law. We will not discriminate against you for exercising applicable privacy rights.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information.
10. Third-Party Links
Our site may link to third-party websites or services. Their privacy practices are governed by their own policies, and ProLawn Power is not responsible for them.
11. Changes to This Policy
We may update this policy as our practices or legal requirements change. The effective date above indicates the latest revision.
12. Contact Us
PROLAWN POWER EQUIPMENT LLC4431 HOMEWOOD LN.
LAKELAND, FL 33811
United States
Email: support@prolawnpower.com
Phone: +1 (386) 296-5546